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Performance Management

Performance Management
Toward Organizational Excellence

Second Edition
  • T. V. Rao - Chairman, TVRLS, Ahmedabad, India

February 2016 | 332 pages | SAGE Response

Performance management when interpreted and used properly can create organizational excellence and enhance human capital value.

At the global level, organizations have wasted much time over-focusing on the unattainable (objectivity in appraisals) and ignoring the more critical (continuous improvements in individual, dyadic, and team performance) goals. This thoroughly revised second edition shifts the entire focus of performance management to performance improvement and talent management. This book will also help in enhancing the performance of individuals, dyads, and teams for achieving organizational excellence.


Foreword by Vijay Govindarajan
Preface to the First Edition
Preface to This Edition
Performance Management: An Overview
Defining and Planning Performance
Defining and Building Competencies
Performance Analysis for Individual and Organization Development
Reducing Biases in Ratings and Managing Forced Distribution
Performance Conversations and Performance Review Discussions
Using Performance Management System Data for HR Decisions and Performance Improvements
Best Practices in Performance Management
Managing Motivation through Rewards and Recognition: Best Practices
Lessons from Experience: A New Look at Performance Management Systems
360 Degree Feedback as a Performance Management Tool
Performance Management through Assessment and Development Centers