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Managing Change in Healthcare

Managing Change in Healthcare
Using Action Research

First Edition

May 2009 | 248 pages | SAGE Publications Ltd
Each chapter flows well and holds the reader's interest. The book is suitable for learners and experienced practitioners. - Keith Hurst, Leeds University

The management of change in the context of new policy directives and agendas is a critical issue for healthcare practitioners. All professionals – not just managers - need to develop and implement new services designed to bring patients into the centre of healthcare delivery. This book looks at the leadership, interpersonal, and management skills needed to manage such change effectively within multi-professional healthcare settings.

Key Features

  • Provides unique use of action research as a model for planning and implementing change at the patient-service interface
  • Makes use of evidence and case studies to demonstrate the stages of the change process
  • Includes tips and useful strategies for achieving change
  • Shows dynamic change can be achieved at the individual, team, departmental and organizational level
  • Covers a range of topics including: organizational culture; leadership; conflict resolution; managerial roles; and organizational analysis

Managing Change in Healthcare is ideal for all nursing and allied health care trainees taking courses in management and leadership. It will also be invaluable for qualified professionals and managers who need a clear and engaging guide to the key issues and skills underpinning effective healthcare management.

Healthcare - A Changing Environment
Action Research as a Strategy for Implementing Change
The Social Context of Change
Management in Healthcare - Theory and Practice
Leadership in Health Care
Approaches to Change
Organizational and Professional Cultures in Healthcare
Organizational Analysis and Learning
Reactions to Change 1 - Resistance
Reactions to Change 2 - Conflict
Strategies for Implementing Change

Recommended for Masters students as the depth is of the right level.

Mr Brian Boag
Nurisng and Midwifery, University of the West of Scotland
August 2, 2012

This book is easy to follow and not too complex. I would therefore recommend it to any pre registration student on a healthcare course, especially those undertaking a leadership and management module

Mrs Adele Nightingale
Faculty of Health (Liverpool), Edge Hill University
July 20, 2012

A good well detailed book about the management of change which demonstrates application of change theories and leadership. This would be a recommended text for students at post graduate level or undergraduates who are exploring this issue in greater depth in their final level of study.

Ms Deb Hearle
Department of Occupational Therapy, Cardiff University
December 21, 2011

A good text which will be added to our post-registration BSc nursing programme resources and added to the reading list within the Post-graduate prospectus.

Ms Emma Sutton
School of Nursing, University of East Anglia
October 10, 2011

I think this book will be useful for students, particularly the latter chapters. the information on the management and history of the NHS is useful, but not essential to their program of study, so it will be recommended but not esential.

Dr Jaqui Hewitt-taylor
School of Health and Social Care, Bournemouth University
September 7, 2011

A well structured text that provides a useful background and insight into managing change in the complex world of healthcare (NHS).

Mr N Fayers
Centre for Training & Development, Lancaster University
May 23, 2011

Gillie Bolton's text is an accessible read that helps guide practitioners through the challenging world of reflective practice. This new edition is supported by a number of practical examples from practitioners.

Mr N Fayers
Centre for Training & Development, Lancaster University
May 18, 2011

Very useful to those students using an action research cycle to audit their practice from non prescriber to prescriber

Mrs Julie Hoskin
Nursing and Midwifery, Sheffield Hallam University
April 20, 2011

An informative book very relevant for management in healthcare. There are some good examples of projects using action research which allows the student to have an awareness in how to manage change processess

Mrs Mo Lee
Faculty of health and social care, Hull University
December 23, 2010

We would recommended this book to all students to support them in identifying and instigating a change within their practice area.

Mrs Joanna Kerridge
Faculty of Health and Human Sciences, Thames Valley University
November 12, 2010

Sample Materials & Chapters

Chapter One

Chapter Two

For instructors

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